Microsoft Dynamic CRM is a category of software solutions that encompasses different customer management systems (such as sales, service, and marketing) and allows them to work together. Streamline business processes and connect customer data to help you build relationships, increase productivity, and improve customer engagement.

It is important to mention that Microsoft Dynamics CRM also offers a variety of security features to ensure the protection of customer data. For example, it features two-factor authentication, role-based access control, data encryption at rest and in transit, and log auditing. These measures help maintain the security and privacy of customer information and provide greater peace of mind and confidence in the business relationship.